Cookie policy

1.Introduction

 This website is managed by Lensonline. Since Lensonline values and respects the privacy and security of personal data, personal data will only be processed in accordance with (i) Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, better known as the General Data Protection Regulation (GDPR), and (ii) all applicable national regulations.
 
This cookie policy is intended to provide you with transparent information about how we use the personal data that we process about you.
 
For more information about how we protect your personal data, please refer to our privacy policy.
 

2.What are cookies?

 
Cookies are small files consisting of letters and numbers. A website can recognise unique users through these cookies. We also use a limited number of cookies that are essential for our website to function properly. This allows us, among other things, to remember which items you have placed in your shopping basket.

3.The cookies we use

 
 
We use functional and non-functional cookies on our website. By using the website, you consent to our use of functional cookies. We only place non-functional cookies if you have given consent to do so via our cookie banner.
 
We try to minimise the use of cookies and to clearly inform you about what cookies are and what they do. You can safely use our website in the knowledge that Lensonline will do everything it can to secure your personal data and privacy.
 

4.Our cookies

 
  1. Functional cookies
 
 
These cookies are important for the proper functioning of our website, such as filling a shopping basket, filling out a form or chatting directly with one of our employees.
 
Source Purpose Retention period More info
       
       
Google Tag Manager Functional 2 years after session/update Analytical cookie that measures website visits with the linked tracking code from Google Analytics (anonymous).
       
       
 
 
  1. Analytical cookies
 
We use these cookies to improve our websites and measure visitor trends.
 
Source Purpose Retention period More info
       
       
Google Analytics Analytical 2 years after session/update Analytical cookie that measures website visits (anonymous).
Google Analytics Audiences Analytical 2 years after session/update Analytical cookie that measures website visits (anonymous).
       
       
 
 
  1. Marketing cookies
 
These cookies are used for marketing, such as showing products relevant to you.
 
Source Purpose Retention period More info
       
       
Adnologies Marketing    
Bing Ads Marketing    
DoubleClick (Google) Marketing Up to 1 year after session/update Based on your browsing behaviour on a website, these cookies provide data so that you are shown advertisements relevant to you during subsequent browsing.
DoubleClick Ad Exchange (Google) Marketing 2 years after session/update Cookies that provide insight into what media used by DoubleClick are effective.
Facebook Custom Audience Marketing Up to 1 year after session/update Cookies that provide insight into what media used by Facebook are effective. Based on your browsing behaviour on a website, these cookies provide data so that you are shown advertisements relevant to you during subsequent browsing (interest-based targeting).
Google Dynamic Remarketing Marketing    
LinkedIn Ads Marketing    Will be removed
LinkedIn Marketing Solutions Marketing    Will be removed
       
       
 
  1. Interaction cookies
 
These cookies are used to easily set up communications.
 
Source Purpose Retention period More info
       
       
Facebook Connect Interaction Up to 1 year after session/update Cookie to use your login data to log in on Agecheck.
Trustpilot Interaction   Customer quotation, quality measurement/customer interaction
Twitter button Interaction 2 years after session/update Social media
Twitter syndication Interaction 2 years after session/update Social media
       
       
       
       
 
 

5.Manage your cookies with your browser

 
You can manage your cookies with your browser settings. The best way to find information on how to do this is to search ‘manage cookies’ with your usual search engine.

6.Remove Lensonline cookies

 
Cookies are essential when using this website, but you can remove existing cookies and block new cookies. We have built in the functionality for deleting cookies. To use this function, click the link below. We would like to point out that if you remove cookies, the website will no longer work properly. If you remove cookies in your browser, you will be logged out of your account and all items in your shopping basket will be lost.
 
 
Remove Lensonline cookies from my browser
 

7.Contact

 
If you have any questions or comments regarding the cookie policy, please contact us by writing to the data protection officer, Lensonline NV, Kasteleinstraat 11, 9120 Kruibeke (Belgium), or send an e-mail to dpo@lensgroup.eu.
 
Manage my choices.

We'll use the minimum amount of cookies, required to properly run the site and keep track of your customer and order info

The cookies allow us to give you the best experience and feedback for your purchase as well has showing you interesting offers accross several platforms. We will not provide personal data to third parties in any case.
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