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  • Free delivery to your optician
  • More than 90 shops in Belgium
  • Biggest selection of contact lenses

What is your complaint procedure?

Should you have a complaint or comment, whether about a product or our service, we want to help you as quickly as possible and to the best of our ability. If you have any complaints, please call our customer service team on 03 212 28 28. That way we can listen to your problem straight away and together look for the best possible solution. You can also send an e-mail to info@lensonline.be. We promise to respond within three working days.