Returning items is possible in some cases, but with lenses, of course, some extra rules apply. For more information, please read our Terms and Conditions, article Sight Period. For more information, please contact our customer service team so we can ask some questions about your order and explain the return procedure. More information can be found on the Return Policy page. For questions about your order, you can always contact our customer service team on 03 212 28 28. They will advise and assist you every working day from 9 am to 5 pm. In addition, you can always e-mail info@lensonline.be or send them a message via Messenger.
